By Jonathan Rosenberg, Senior Partner
Rosenberg & Associates

For 38 years my parents have owned and operated the largest court reporting firm in NJ. After graduating from college, I attended court reporting school and subsequently worked as a court reporter in NY and NJ for six years. Because of my hands-on experience in the field, I was able to quickly comprehend and appreciate the potential benefits of technological advances in litigation support. Through my work as a court reporter in general, and with Realtime and Livenote transcription in particular, it became obvious to me that the days of having a client wait up to twenty days for a single transcript were nearing an end.

Immediately upon becoming a senior partner at my parents firm in 1998, I had all Rosenberg & Associates offices networked to improve communications from within. Making my own staff comfortable with the new innovations seemed like the first logical step in implementing changes. As a direct result of incorporating the Microsoft Exchange network in the office, my clients were suddenly able to reap the benefits of electronically delivered transcripts. Once we opened the door to state-of-the-art transcript delivery, it was easier to introduce our clients to additional advanced litigation support services. Through providing training and on-going tech support to our clients, we foster trust during an attorney's transition from traditional court reporting and after successfully helping each of our clients cross the technological threshold, we can then introduce them to all of the new, hi-tech, case-winning possibilities available from discovery through trial.

Seeing the introduction of technologically-based services in the field as an on-going process is one of the ways our firm instills client confidence in the new technology. At Rosenberg & Associates we believe strongly that this humanitarian approach to the future of court reporting is one of the secrets of our success.